Do you know what the difference is between clicking and running an application icon from the Menu and Clicking ( possibly double clicking ) an application icon on the desktop ? The technically proficient among you will realise that there is possibly no difference if the icon on the desktop represnts the same shortcut as […]

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I can see that Microsofts new tool to help improve customer satisfaction and increase machine performance is rapidly going to become the bane of every IT support professional. I can understand the need to ensure that a user is applying good software patches on top of good software but not when the check being […]

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